When to use Business Process Facilitation
Change Management
Involving people from the start in organisational and cultural change processes – let them plan their processes and develop their ownership of the change.
Implementation of …
… strategies, executive decisions, projects and initiatives, quality and environmental management systems etc – involving all relevant people and their get buy-in to act.
Strategic and Business Planning
Strategic or situational analysis and diagnosis (e.g. SWOT), development of vision and objectives, strategic positioning, strategy development, short/mid term business planning, marketing planning etc.
Project and Process Planning
Project briefing, agreeing on purpose and objectives, identifying key areas, streams & milestones, building road maps and committing to action steps.
Active Learning from experiences
e.g. through debriefing of projects, user-groups, continuous improvement initiatives, quality management
Problem Solving
Facilitation to bring all issues to the surface using positive dynamics, helping people to learn and develop sustainable solutions together.
Conflict Mediation / Dispute Resolution
Bringing people/parties together, offer processes to provide understanding and clarification and get the buy-in for solutions, milestones and action steps.