Selection of the recently most enquired topics. Please contact Involve International for detailed outlines.

Key learning objectives Optional content
Leading and managing people Diagnose individual leadership needs, apply flexible leadership styles, build successful teams, influence motivation and performance, involve people in decision making and change and respond constructively to conflicts Leadership styles, situational leadership, delegating/coaching, motivation, leadership communication, decision making, workplace relationships, change mngmt, performance mngmt, conflict mngmt, team development
Influencing without authority Establish and manage cross-organisational relationships; Influence third parties without use of authority with the buy-in; Initiate and lead dialogue in a collaborative, yet assertive way; Plan influencing processes tactically and strategically Preparing the own mindset, Cohen-Bradford influence model, management circle, Consulting phases/roles; managing relationships across organisations; dialogue skills; Principled negotiation; Dealing with difficult situations and pressures
Negotiation skills Preparing negotiations tactically / strategically, moving from positions to interests, communicating own wants and needs, getting the to final agreement agreements, communicate assertively, dealing with difficult situations and negotiation traps Negotiating styles, principled negotiation process, assertiveness as communication technique as well as mindset, expansion of questioning skills, deal with aggressive and manipulative behaviours, cultural differences in negotiation processes, persuasion skills
Business presentation skills Prepare and deliver structured presentations for different purposes, manage yourself and the relationship with audiences, present internationally, improve your confidence, convince people, get results Preparation, addressing different cultures, involving the audience, speaking/presenting, overcoming nervousness, handling difficult situations and questions, video feedback
Facilitation skills for managers Facilitate groups and individuals to achieve outcomes using structured processes at work, involve staff in business processes, debrief experiences and facilitate learning Creating a participative workplace, facilitating business planning and learning, debriefing techniques, efficient meetings, decision making and action planning with groups
Moderation-Method Facilitate workshops that achieve more outcomes in less time, encourage active participation, involve and gain the commitment of all group members Attitude as moderator, visualisation, visual dialogue techniques and principles, participative group processes, session planning, getting buy-in to decisions
Assertive workplace communication Communicate constructively in meetings and day2day-work, initiate and lead dialogues, get information, express yourself with confidence, use voice and body language Questioning techniques, active listening, making constructive statements, conduct dialogue, assertiveness and non-violent communication techniques
Managing conflicts in the workplace Diagnose conflicts and understand behav¬ioural options, respond constructively towards compromise and cooperation, manage relationships and prevent conflicts Understanding different behavioural preferences and human transactions, types of conflicts and solutions, building rapport, manage long term workplace relationships, getting agreements and solutions
Engaging and motivating staff Increase motivation of staff through promoting motivational factors and reducing demotivational influences on people at work; Apply flexible motivation approaches, engage and involve staff Main concepts and theories underlying motivational techniques and practice, motives and motivation processes; people, tasks and organisational factors, motivation and change, levels of involving staff, engagement principles and tools
Managing cultural diversity in the workplace Understand and consider cultural differences in diverse working environments, manage cultural diversity in the workplace, apply flexible communication styles, building cross-cultural relationships Different value orientation, culture indicators, different needs and do’s and don’ts in different cultures, managing diversity in teams and units, options for variation in communication/ leadership
Decision making skills for managers Ask the right questions in a decision-making process, manage the decision-making steps, make decisions considering risks, involve others in decision making, communicate decisions, manage difficult situations, manage the implementation and follow-up process Types of decisions, barriers, risk and uncertainty, decision making strategies, steps in rational decision-making, decision making techniques, collaborative decision making, communicating decisions to create acceptance for decisions, dealing with difficult decision situations
Managing successful & efficient teamwork Building effective teams, managing team communication and group work, maintaining team spirit and motivation, getting work done, facilitating teamwork and meetings Team roles, team development and dynamic, conflicts in teams, factors for successful teamwork and how to use them, meetings and workshops, briefing and debriefing, coordination
Delegation skills for managers Overcoming barriers to delegation, delegating tasks and authority, managing control and trust, allocating tasks, assigning task in a motivating way, reducing own workload Delegation preparation and process, levels of delegating authority, motivation through delegation, task assignments and allocation in teams, self-management
Cross-organisational consulting skills Collaborate with others across units, influence others with little or no positional authority, build relationships, getting buy-in and agreements, influence and get cross-organisational decisions Establishing and managing cross-organisational relationships, developing project proposals, contracting skills, negotiation techniques, getting agreements, preparing and influencing decisions, managing projects across hierarchies
Time and self management Identify time wasters and stressors, set objectives and priorities, plan effectively, improve self-
management, deal with disruptions at work, manage communication		 Attitude and self management, analyse time usage, planning tools, avoid procrastination, delegate work, handle interruptions, effective communication
Business networking skills Plan your networking strategically
in target markets, make most of networking platforms and events, build up and use contacts for sustainable business development		 Review of self-marketing strategy, principles of networking, dos and don’ts, networking strategy and processes, networking tools, networking plan, self management

All programs are available in English and German. Other languages (e.g. French, Spanish, Bahasa Malaysia, Dutch, Danish, Bulgarian and Portuguese) on request through Involve International’s network partners.