Project Experience
Experience by industries:Automotive/Automotive Suppliers, Banking and Financial Services, Breweries, Call-Centre, Chambers of Industry & Commerce, Chemical Industry, City Councils, Consumer/ House-hold Goods, Data processing/IT, Environmental Organisations, Event-/Conference-Management, Food Processing, Governmental Departments, Health services/Hospitals, Hospitality, Industry Associations, Insurance, Mechanical Engineering, Mining, Optical goods, Planning, Research, Retail, Sports Associations (football), Telecommunication, Training-Consulting, Transport/Logistics, Utilities.
Recent project experience:
- Design and delivery of training programs for managers (head of sections and units) for the European Commission, the European Parliament, other EU-Institutions, Agencies and the European Joint Research Centres (JRC) in Brussels (Belgium), Luxembourg, Denmark, Finland, Netherlands, Germany, Spain and Italy in leadership / management, motivation and staff engagement, team management and building, managing conflicts, delegating tasks, presentation skills, negotiation skills, train-the-trainer, networking skills and self-management.
- Customisation and facilitation of teambuilding programs for all staff (incl. ambassador, officials, expatriates and local staff) for the Delegations of the European Union to Indonesia in Jakarta and to Thailand in Bangkok.
- Delivery of training programs for Pembangunan Sumber Manusia Berhad (PSMB), Human Resources Development Corporation, Kuala Lumpur, Malaysia in leadership skills, train the trainer (assessment and workplace training), facilitation skills, consulting skills and intercultural communication (public courses for managers / professionals of private corporations in Malaysia).Delivery of training programs for DHL IT Services, Kuala Lumpur, Malaysia in leadership and communication skills for managers as part of the DHL Professional Leadership Development Program.
- Design and delivery of training programs for managers for the NSW Department of Commerce, Sydney, in communication skills, staff motivation, team management, delegating skills, networking skills and self-performance.
- Training and coaching of 40 facilitators in the use of the moderation method in business facilitation, training and conflict mediation / dispute resolution; Design and delivery training programs for managers in motivation skills for the NSW Attorney General’s Department, Sydney.
- Process design and facilitation, using the moderation method, of a one-day-consultation in the review of the role of divisions of general practice for the Australian Government Department of Health and Ageing, Canberra, involving 50 participants, incl. general practitioners, health experts, department officials and the federal minister.
- Customised design and delivery of training programs in business / sales presentation skills and client relationship management for Computershare Limited, Sydney, and AMP Ltd. / Financial Services, Sydney.
- Training and coaching of facilitators of the review team of the Aboriginal and Torres Strait Islander Commission (ATSIC) in the use of the moderation-method in the review and consultation process with Aboriginal and Torres Strait Islander Communities in 2003.
- Design and delivery of a customised leadership development program for 36 managers at three business levels for Salmat Teleservices, Sydney and Melbourne.
- Design, delivery and coaching of facilitators in the planning and delivery of participative road mapping processes and forums in planning of major projects in the National Research Flagship program of CSIRO Australia.
- Facilitation of a leadership training program development for operations managers for Airservices Australia, Melbourne and Canberra.
- Design and delivery of a training program in presentation skills / train-the-trainer for medical professionals for St. Jude Medical Europe in Zaventem/Belgium.
- Facilitation of regular executive retreats and team-building for the executive team and department heads of the Swissôtel Sydney.